Terms of Use

The Léger application is published by TEAM ALAFIA,

A limited liability company (Sarl) registered at (CFE) in Lomé (Togo).


COMPANY INFOS

Share Capital : 1 000 000 FCFA 

Tax system : Réel

CFE Card N° : 05389PM2021/2021

Issued on : 14 Mai 2021

Expired on : 13 Mai 2021

N°RCCM : TG-LFW-01-2021-B12-00742

NIF : 1001747668

N°CNSS : 140460

E-mail : support@teamalafia.com

website : https://leger.teamalafia.com

DESIGN & UX/UI

DiGiTALiNK Agency

E-mail : koliver8@gmail.com

 

DEVELOPMENT / HOSTING

Development : Team Alafia

E-mail : support@teamalafia.com

WhatsApp : +24102159580

Adress : Boulevard de la Voie Expresse, Lomé – TOGO


Who are we?


Team Alafia is a limited liability company specialising in computer engineering projects, Technology and Information and Communication Services.

Constantly confronted with housing problems here in African cities, we had the idea of developing the mobile application Léger in order to help not only fellow citizens who encounter difficulties in the search for their housing but especially to allow them to have the possibility of comparing the prices of properties to rent or to buy in the same area without suffering too much from the speculations of landlords and real estate agents who, at the end of the day, don't really care about the current world economic situation. Thanks to the competition imposed on them by Léger, we hope that property prices will henceforth be reasonable for our populations throughout Africa.


Also, the important and recurrent flow of our compatriots of the diaspora who for some years now have been returning to their countries in Africa, leads us to consider also this problem they are constantly confronted with: how to move? Should they buy a vehicle or rent one? For how long a holiday or holiday? a puzzle that does not leave them any respite.


Between the scams and the lack of seriousness of most of the people who set themselves up as car agents and specialists, we thought of developing this platform in order to give the same chance to all those who are looking for cars for their holidays. We connect them with professionals in their destination country.


Léger will also allow these "canvassers/advertisers" not only to earn more commissions by reaching a larger audience in the publication of their products but above all to be much more disciplined and respectful of this sector of activity which seriously affects the comfort of customers.


Intellectual Property


All the graphic charts used in the design and development of this application as well as their contents (texts, images, sound and video) are protected by the Intellectual Property Code and more particularly by copyright. The Léger brand is a registered trademark of Team Alafia. Any representation and/or reproduction and/or exploitation of this brand, in whole or in part, of any kind whatsoever, is totally prohibited. The User must request prior authorisation from the platform for any reproduction, publication or copy of the various contents. The user undertakes to use the contents of the site in a strictly private context, any use for commercial or advertising purposes is strictly prohibited.


Access to the platform


The application is accessible at any location, 7 days a week, 24 hours a day, except in cases of force majeure, scheduled or unscheduled interruption that may result from a need for maintenance or the temporary interruption of the energy source (electricity). Léger cannot be held responsible for these temporary interruptions due to force majeure or the suspension of the platform's services which are not its fault.


Financial conditions


All currencies are accepted through online payment systems such as PayPal, VISA, MasterCard as well as the mobile payment methods of the countries concerned. However, the main currency for transactions on the platform remains the CFA Franc.


Due to the platform's business model and given the costs of its maintenance (maintenance, updates, SMS fees and maintenance costs of the various servers that underpin the application, etc.), certain subscription fees are required to ensure its maintenance.


Any registration on the application automatically gives the right to a Freemium Plan for life (free publication of 2 ads at most every month) with some slight restrictions (Impossibility to publish more than 5 images on an ad, Impossibility for the customers to visualize in 360° the publications of a Freemium account) for example.


Thus, the costs of subscriptions for each member wishing to have access to continuous publications on Léger are defined as follows


  • Yayra Plan: 30 days for 5,000 FCFA
  • Fafa Plan: 90 days for 10,000 FCFA
  • Nana Plan: 360 days for 30 000 FCFA


It is important to note that no refund is possible after the payment of this subscription once the user has accepted our T&Cs as such and has logged in to the platform for its use.


Moderation


The platform may exercise moderation over the publications and reserves the right to refuse to put them online, without having to justify this to the user, regardless of whether he or she has a current account.


Léger thus reserves the right to delete all publications older than 90 days (to avoid confusion between goods already processed and new ones, thus cleaning up the database) and then to modify, without prior notice or compensation, or the right to a refund, any advertisement that does not comply with the GTC or, more precisely, with the application's broadcasting rules and/or content that may infringe on the rights of a third party or that does not comply with the rules of law in force, regardless of the quality of the user, who may even have an account that is up to date with payment.


Any user can thus report to our e-mail address support@teamalafia.com any publication deemed to be non-compliant and also note the member at the origin of the publication. A certain number of reports or denunciations left to the discretion of the moderator (the platform) can lead to the banishment of the member from the platform without further action.


Publication of an ad


In the publications, the member undertakes to respect the rules of Netiquette (rules of good conduct of the Internet) and the rules of law in force.


The user remains the owner of all his intellectual property rights. However, by publishing an advertisement on Léger, he/she transfers to the publishing company the non-exclusive and free right to represent, reproduce, adapt, modify, broadcast and distribute his/her publication, directly or through an authorised third party, throughout the world, on any medium (digital or physical), for the duration of the intellectual property. In particular, he/she transfers the right to use his/her publication on the Internet and on mobile telephone networks.


Léger undertakes to include the user's name near each publication of which he/she is the author. Any content put online by the User is his or her sole responsibility. The User undertakes not to put content online that may offend the sensibilities or harm the interests of third parties. The advertiser declares and guarantees the accuracy and truthfulness of all information contained in his ad and undertakes to scrupulously respect the terms and conditions described in his ad.


Léger may withdraw any advertisement that does not comply with these GCU. Any legal action taken by an injured third party against the Léger application will be borne by the User at the origin of the dispute.


Confidentiality policy


Within the framework of its missions, Léger aims to offer various services to its members. During your navigation and your interactions with the application, we may collect and process some of your personal data.


However, Leger is responsible and respectful of privacy and attaches great importance to the protection of your personal data. The present policy therefore aims to explain to you, in complete transparency, the methods and characteristics of the data processing implemented by the company by means of or through, in whole or in part, the application.


What is the purpose of this policy?


In accordance with the provisions of Togolese Law No. 2019-014 of 29 October 2019 on the protection of personal data, it is brought to the attention of the "Users" of our Léger mobile platform that our legal notices are available free of charge on the platform. The purpose of this policy is to inform you of the methods of collection, processing and use of your personal data, as well as your rights in this context with regard to the provisions applicable in this area.


When do we process your data?


Your data is collected or processed in whole or in part when you browse the Léger application and enter information in the data collection forms provided, and more generally in the context of your relationship and subsequent exchanges with the company.


Generally speaking, your data is therefore collected directly from you in the aforementioned cases.


In addition to this information, you are informed that the data we collect and process concerning you may be enriched by us, particularly for commercial, prospecting, communication or marketing purposes, by means of other sources of information (social networks, so-called "public" information, file rentals, etc.).


What categories of data do we collect?


Several categories of personal data concerning you may be collected, and in particular the following data :

  • Identification data: this includes data such as your title, your first and last name, your contact details (e-mail address, telephone number, postal address, your profile photo), etc;
  • Your traffic and browsing history on the application, including information relating to the traceability of your actions on and interactions with the application (SDK Facebook and Google Firebase) as well as location data (location of the IP address for example), data relating to your terminal or tracking data on your actions with regard to the e-mails that we may send you (openings, clicks, etc.);
  • Data relating to the follow-up of your relationship with the company: request for contact, information or documentation, correspondence exchanged, data relating to your family, personal or even professional situation, data necessary to carry out loyalty, prospecting, research, surveys, product tests and promotions,
  • Your geolocation data on the Léger application, after your agreement when installing the application.


Is the collection of this data mandatory?

Within the application, you are informed, on each personal data collection form, of the mandatory nature of the answers, and more generally of the information collected, by the presence of an asterisk next to the field(s) concerned. If there is no asterisk, the information requested is optional.


If you do not provide the mandatory information, the request related to this data collection (for example: request for information, creation of alerts, etc.) may not be processed or its processing may be delayed.


For what purposes is your data collected?


Depending on the case, we process your data collected via the application in whole or in part for the following main purposes :

  • The management, processing and follow-up of your requests and your exchanges with Léger by means of or initiated via the application (for example: request for contact, information, creation of alerts, etc.), and of Léger's relations with its contacts (customers, prospects, etc.) in general;
  • The carrying out of prospecting, solicitation and communication operations (e-mails including newsletters and postal mail, telemarketing, targeting, segmentation and personalisation of exchanges, communication of job offers);
  • The management and implementation of commercial, communication and marketing operations by Léger in the broadest sense;
  • Access to and use of the functionalities offered on the application such as e-mail alerts or push notifications;
  • Understanding and studying the use of the application by its users and their browsing behaviour in order to improve our online communication;
  • To improve and optimise the quality and functionality of the application;
  • To carry out and prepare studies, analyses, reports and statistics;
  • The management and processing of requests from users of the application, and more generally from Léger's contacts, to exercise their rights in terms of personal data protection;
  • The respect of legal and regulatory obligations resulting in particular from the company's activity.


Depending on the purposes pursued, the basis for such processing of personal data may vary. In general, such processing is necessary:

  • For the management, processing and follow-up of your requests to the company (particularly in response to requests for the creation of alerts, information, etc.);
  • For the pursuit of the legitimate interests of the company within the framework of the management and follow-up of its relations, in particular commercial relations, with the users of the application, and more generally with its contacts, and the organisation of its marketing, prospecting and communication operations in general;
  • To comply with legal and regulatory obligations imposed on the company.


Who is your data intended for?


Your personal data is intended for Léger's authorised departments and personnel, as well as for our partners, if you agree. It may be communicated, for some of the aforementioned purposes, and only if such communication proves necessary, to their possible service providers and partners, both contractual and commercial, who may be involved in the aforementioned processing of personal data.


Furthermore, your data may be communicated to any authority legally entitled to know about it, in particular in the event of a requisition from the judicial, police or administrative authorities. It is specified that the recipients referred to above are not necessarily recipients of all your data, but only those necessary for the purpose involving such communication.


How long will your data be kept?


Unless otherwise specified :


  • Your data collected and processed by Léger is kept for a period of three years from the date of your last contact with the company (online request, e-mail or postal mail, telephone call, subscription to the newsletter, click in an e-mail addressed to you by the company, participation in an event,) or from the end of your contractual or commercial relationship with the latter;
  • Connection, navigation and traffic data are kept for a maximum of thirteen (13) months.


It is specified that all of this data may however be kept for longer than the above-mentioned periods:

  • Either after obtaining your consent;
  • Or, in the form of archives, to meet any legal and regulatory obligations imposed on the company or during the legal limitation periods.


The above-mentioned retention periods have been defined in such a way as to enable us to process your requests (information, contact, registration, etc.) and/or to carry out our commercial, communication and marketing operations, while respecting the principle of proportionality, according to which personal data must not be retained for longer than is necessary to achieve the purpose for which it was collected.


What are your rights?


In accordance with the above-mentioned legal and regulatory provisions, you have the right to query and access your data. You also have the right to rectify, delete and limit the processing of your data to a certain extent, as well as the right to portability of your data. You also have the right to object to your personal data being processed, and the right to object to your data being used for canvassing purposes, in particular for commercial purposes.


You also have the right to define general and/or specific directives concerning the fate of your personal data and the way in which you wish your rights to be exercised after your death. In this respect, in the event of your death which is brought to our attention, your data will be deleted, unless it is necessary to keep it for a specific period of time for reasons relating to our legal and regulatory obligations and/or legal limitation periods, and after having been communicated to a third party designated by you, if applicable.


All requests to exercise these rights, as well as all requests for information concerning the protection of personal data, must be made by mail to Team Alafia at its headquarters mentioned above:


  • At the following e-mail address: support@teamalafia.com
  • The following postal address: Boulevard de la Voie Expresse, Lomé – TOGO


In the interests of confidentiality and protection of your personal data, the company must ensure your identity before responding to such a request. Therefore, any request to exercise these rights must be accompanied by a copy of a signed identity document. Some online forms on our application ask users to enter their telephone number and e-mail address. Users who do not wish to be canvassed are not obliged to provide this information.


Finally, you should know that you have the possibility of lodging a complaint with a Togolese judicial authority in charge of the protection of personal data if you consider that your data is not being processed in accordance with the applicable provisions.


Cookies and other tracers or similar technologies


Cookies and other tracers or similar technologies (hereinafter "cookies") may be installed and/or read in your browser when you visit the application (SDK on Facebook and Google Firebase).


What measures have been taken to ensure the security of your data?


In order to guarantee the security of your data, the company takes all useful and appropriate precautions and measures, whether physical, logical, technical, functional, administrative or organisational, in the light of the state of knowledge, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks, the risks to the rights and freedoms of natural persons, the likelihood and severity of which vary, in order to safeguard the security and confidentiality of the data and to ensure a level of security appropriate to the risk, in particular to prevent their being distorted or damaged or accessed by unauthorised third parties. Because of the difficulties inherent in carrying out an activity on the Internet and the risks, which you are aware of, resulting from the transmission of data by electronic means, the company cannot be held to an obligation of result.


In the event of difficulties arising, the company will make its best efforts to limit the risks and will take all appropriate measures, in accordance with its legal and regulatory obligations (corrective action, informing the national authority responsible for the protection of personal data and, if necessary, the persons concerned).


In the event of subcontracting all or part of the processing of personal data, the company contractually requires its subcontractors to provide security guarantees and in particular confidentiality guarantees for the personal data to which they may have access (appropriate technical and organisational measures for the protection of such data).


What happens to your data on third party websites?


Links on the application may direct you to third party websites outside the company's website. In this respect, your attention is drawn to the fact that the personal data protection policies of these sites may differ from that of the company. It is therefore recommended that you read the personal data protection policy of each of the sites concerned.


In any case, the company cannot be held responsible in the event that the data processing implemented via one of these sites contravenes the applicable legal and regulatory provisions.


How can I be informed of updates to this policy?


This privacy policy may be modified or adjusted at any time. In case of modification or adjustment, the new policy will be posted on the application in the dedicated section. In addition, all the personal data collection forms on our platform provide a link to this policy.


We invite you to consult it regularly.




Last modification: 01/02/2023